Create User Journey Maps with AI
Describe customer interactions, actions, and emotions, and AI transforms them into a visual journey map showing touchpoints, experience flow, and satisfaction levels.
Try User Journey Map Maker
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Current selected: User Journey
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Create Journey Maps in 3 Steps
From customer narrative to experience visualization
Describe the Journey
List user stages, touchpoints, motivations, and pain points in plain language.
AI Generates Map
AI produces a structured journey map with stages, emotions, and key interactions.
Improve Experience
Identify drop-off points, highlight opportunities, and visualize end-to-end customer experience.
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Journey Map Features
Visualize customer experience with clarity
- Touchpoint Mapping
- Show every interaction between your customer and your product or service.
- Emotion & Satisfaction Scoring
- Highlight satisfaction levels across stages with color-coded indicators.
- Multi-Actor Journeys
- Include customer, support teams, sales, product, or automated system touchpoints.
- Pain Point Identification
- Quickly surface friction points and areas needing improvement.
Journey Map Maker FAQs
- What journeys can I map?
You can map onboarding flows, support journeys, e-commerce paths, B2B buyer journeys, and any end-to-end user experience.
- How do I determine satisfaction levels?
Use customer feedback, usability testing, surveys, and product analytics data.
- Can I create B2B journeys?
Yes. AI supports multi-persona journeys including decision-makers, influencers, and end users.
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